Introduction
This Privacy Policy and Data Protection Declaration (“Declaration”) has been created to help data subjects understand how and for what purposes NEA GERMANIKA Ltd., as the administrator of the website neagermanika.com and all its subdomain websites, as well as the NG School mobile application installed at erp.neagermanika.com, processes, uses, and protects personal data.
For the purposes of its activities, the Company processes personal data in strict compliance with Regulation (EU) 2016/679 (“General Data Protection Regulation”, ‘GDPR’), the Personal Data Protection Act, other applicable legislation, and its privacy policies (the Declaration).
GENERAL PROVISIONS
The privacy of our website and mobile application is very important to us, and we are committed to protecting it. This Declaration and privacy policies explain what we will do with your personal data.
For any questions regarding this Declaration and the privacy policies of the website and the NG School mobile application (available on Google and Apple stores), you can contact the website and application developer at: intermir@abv.bg
or by phone: +359 889 919 792.
Collection of Personal Data
The following types of personal information may be collected, stored, and used:
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Information necessary when creating an account on our website or mobile application (NG School) – e.g., name, date of birth, email address, phone number.
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Information generated while using our website or mobile application (NG School), including usage times, frequency, and circumstances.
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Information contained in any communication with us via email, website, or mobile application (NG School), including the content of communications and metadata.
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Any other personal information you provide to us.
USED DEFINITIONS
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“Personal data” means any information relating to an identified or identifiable natural person.
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“Processing” means any operation or set of operations performed on personal data by automated or other means.
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“Administrator” means NEA GERMANIKA Ltd., which alone or jointly determines the purposes and means of processing personal data.
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“Data Processor” means a natural or legal person, public authority, agency, or other body processing personal data on behalf of the Administrator.
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“Recipient” means any natural or legal person, public authority, agency, or other body to which personal data is disclosed, whether a third party or not.
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“User” means a person using the website who has completed registration.
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“Visitor” means a person using the application or website and completing registration.
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“Data Subject” means a user, visitor, or business partner of the Company.
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“NEA GERMANIKA” means the website www.neagermanika.com
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and its subpages.
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“Application” (NG School) means the subdomain erp.neagermanika.com, representing the electronic diary for tracking student learning.
This Data Protection Declaration applies to the relationship between NEA GERMANIKA Ltd. and its users and visitors. It informs data subjects of their rights according to Articles 12 and following of Regulation (EU) 2016/679.
Data Controller and Data Protection Officer
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Data Controller: NEA GERMANIKA Ltd., UIC 203128893, address: 7 Gen. Delov St., Kardzhali, Bulgaria, email: office@neagermanika.com
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, phone: +359 889 919 792.
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Data Protection Officer: Angel Zhelyazkov, email: intermir@abv.bg
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, phone: +359 889 919 792.
Categories of Personal Data Collected
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User Registration in the Application:
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For registration on the website or app, the following data is collected: phone number (not required for children), name, email, username, password, date of birth.
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Registration for children requires parental consent to ensure safe use under parental supervision.
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Legal Interest Protection:
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In legal disputes, the company may process data such as names, email addresses, passport details, and other registration form data.
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Marketing Purposes:
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Personal data such as names, email, and phone number may be processed for marketing purposes with the data subject’s consent.
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Rights of Data Subjects
Data subjects may exercise their rights, including:
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Access to personal data and obtaining copies.
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Correction.
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Deletion (“right to be forgotten”).
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Restriction of processing.
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Data portability.
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Objection to processing.
Requests can be sent via email to intermir@abv.bg
or in writing at the company’s office in Kardzhali, Bulgaria, Blvd. Bulgaria 47, Office 3. Complaints can be submitted to the Commission for Personal Data Protection in Sofia, Bulgaria.
Data Security Measures
The company implements technical and organizational measures to ensure the confidentiality, integrity, availability, and resilience of data processing systems. Personal data may be pseudonymized, encrypted, and backed up to ensure security in case of physical or technical incidents.
International Data Transfers
Personal data may be transferred to countries outside the EU in compliance with Chapter V of the GDPR and applicable international agreements. Transfers occur only to countries with an adequate level of data protection or via standard contractual clauses.
Data Retention
Personal data is retained only as long as necessary for the purpose collected, except:
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For legal obligations.
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For potential legal claims.
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To establish, exercise, or defend legal rights.
Use of Personal Data
Personal data may be used to:
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Administer the website and business.
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Personalize website experience.
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Provide services on the website/app.
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Send communications or newsletters if consented.
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Respond to inquiries or complaints.
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Protect the website/app from fraud.
Disclosure of Personal Data
Personal data may be disclosed to:
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Employees, insurers, advisors, agents, suppliers, or subcontractors.
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Group companies where necessary.
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Authorities if required by law (police, prosecutors, tax authorities).
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Third-party service providers supporting NG School.
Third-Party Websites
The website may contain links to third-party sites; NEA GERMANIKA is not responsible for their privacy policies.
Updates and Changes
This policy may be updated; users should check the website periodically. Changes may be communicated via email or the website’s messaging system.